Symposium Call Center Server

Symposium Call Center Server 4.01

This program is a call routing and management system
5.0  (1 vote)
4.01.07 (See all)
The Regents of the University of Michigan

Symposium Call Center Server is an intelligent call routing and management system using state-of-the-art architecture based on a client-server configuration.

Symposium offers the following key functionality in addition to the general ACD (Automatic Call Distribution) functions:

- Powerful, skill-based routing
- Adaptable call handling
- Total call tracking
- Complete customized reports
- Internet, multimedia and CTI
- Open, industry standard platform
- Round the clock reliability

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